Privacy Policy

PritunlVPN is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your personal data.

1. Information We Collect

We collect the minimum information necessary to provide hosting services, including your email address, billing details, and service configuration data. We do not require government-issued identity verification. We may also collect technical information such as IP addresses, browser type, and device information for security and abuse prevention.

2. How We Use Information

Your information is used solely to create and manage your account, process orders and invoices, deliver services, communicate with you about your account, and maintain platform security. We do not sell, rent, or share your data with third parties for marketing purposes.

3. Cryptocurrency Payments

Cryptocurrency transactions are processed on-chain. We store transaction hashes and wallet addresses for accounting and fraud prevention but do not collect traditional payment metadata such as credit card numbers or billing addresses.

4. Cookies & Analytics

We use essential cookies to operate the site and maintain your session. We do not use third-party advertising trackers. Any analytics used are limited to understanding site performance and are configured to minimize personal data collection.

5. Data Retention

We retain account and service data as long as necessary to provide services and comply with legal obligations. After account closure, personal data may be retained for a limited period to fulfill accounting, fraud prevention, and legal requirements before being securely deleted.

6. Security

We employ industry-standard measures including encryption in transit, access controls, hashed passwords, rate limiting, and activity monitoring to protect your data and our infrastructure. No system is completely secure, and we encourage you to use strong, unique passwords.

7. Your Rights

You have the right to access, update, or request deletion of your personal data, subject to legal and operational requirements. To exercise these rights, contact support with the email address associated with your account.

8. Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be communicated via email or through your dashboard. Continued use of the Services after changes constitutes acceptance of the updated policy.

9. Contact

If you have questions about this Privacy Policy or how we handle your data, contact us at [email protected].